

We believe that our role as a corporate travel company is ...
DALE McDANIEL Dale started her travel career in Canberra, where she managed the travel office in the American Embassy. She expanded the service to cover all US Government consulates and agencies in Australia. Transferred to Perth, Dale was employed by Qantas as a passenger sales agent, then moved to a corporate agency in West Perth. In 1993, Dale founded Ellandale Travel with Laraine Kane, who retired in June 2001. Dale has owned and operated a country hotel and has lectured at TAFE on the travel industry course. She holds diplomas in various travel related subjects and is widely travelled.
KATHERINE McDANIEL Katherine is a qualified lawyer with a Bachelor of Arts majoring in Politics and a Bachelor of Laws with Honours. She has experience in a variety of fields including law, hospitality management, retail management and stockbroking. Katherine is our Associate Director, handling all aspects of finance, administration and back office management for the company since 1999.
SUSAN WOODS Susan became a travel consultant in 2001 and has always specialised in corporate travel. With experience ranging from small, boutique offices to global operations, she brings considerable knowledge and skills to this role, commenced in 2006. She is well travelled, having visited many destinations throughout Europe, Asia, The Middle East, North America, New Zealand and Australia.
NATALIE MACINTOSH Natalie commenced in the travel industry in the UK in 2004, with extensive experience in wholesale packaging arrangements for both the luxury and general leisure market. Her expertise covered arrangements of all aspects of travel for the leisure market, mainly throughout Europe and South East Asia. Keen to expand into the corporate sphere, she joined us in 2007 after relocating to Perth. Natalie now manages our leisure department alongside her corporate clientele.
SHARON SILVERSTONE Sharon returned to the travel industry after some time in other fields and has been with Ellandale Travel since 2005. She is responsible for managing our large volume domestic travel accounts. She has travelled widely in America, Europe and Australia and has lived in America, England and most states of Australia.
Ellandale Travel holds a Category 1 Licence. It is a prerequisite for licensing that the agency is a member of the Travel Compensation Fund, which guarantees consumer monies paid to travel agents. Strict guidelines in relation to capital and qualifications must be met and are subjected to annual review.
We choose to have our performance reviewed monthly by our accountants and auditors, Page Kirk & Jennings, who are willing to act as a financial referee.
Ellandale Travel is an accredited member of the International Air Transport Association (IATA) and the Australian Federation of Travel Agents (AFTA).
Ellandale Travel was recognised by AFTA as a finalist in the category of "Best Corporate Agency" in the Travel Industry Awards for Excellence in 1997. This was a significant achievement by a young company in a highly competitive industry.
On the 30th of April, 1998, Ellandale Travel became a Quality Endorsed Company under the ISO 9000 system. This made Ellandale Travel the first travel agent in Western Australia and first corporate travel agent in Australia to achieve certification. We now continue to ensure consistency of service levels from all of our staff through our own internal procedures manual.
Suite 2/21 Rheola Street
West Perth WA 6005
Phone: (08) 9321 0199
Fax: (08) 9324 2025
Mob: 0402 783 368
info@ellandaletravel.com.au